Ideas
- A team is only as good as its systems.
- Systems are only as good as their controls.
- You can’t manage what you don’t measure.
Quotes
- “Anything that can be measured can be improved.” – Michael Dell
- “Slowness to change usually means fear of the new.” – Phillip Crosby
Question
- If you could change one thing that would drastically shift your course, what would it be?